Frequently Asked Questions - GJOEM

1. What are your minimum order quantities (MOQ)?

Product CategoryMOQ
Custom skincare (serum, cream, lotion)3,000 units
Skincare with special packaging5,000 units
Custom perfume5,000 units
Custom makeup5,000 units
Makeup with special custom packaging12,000 units
Ready stock (per carton, varies by product)1 carton minimum

2. Can you develop a completely new formulation for my brand?

Yes. We provide full custom formulation for new brands. For a completely new brand with full custom formulation, a sample/development fee of USD 1,000 (or equivalent) is charged. If you proceed with bulk production, this fee is deducted from the first order. You may request further sample revisions until the sample is approved. If no bulk order follows, the fee is non-refundable.

3. What are the sample development terms?

For a completely new brand with full custom formulation, a sample/development fee of USD 1,000 (or equivalent) is charged. If you proceed with bulk production, this fee is deducted from the first order. You may request further sample revisions until the sample is approved. If no bulk order follows, the fee is non-refundable.

4. What are the payment terms?

50% deposit to confirm the order; the remaining 50% is paid before shipment.

5. Can I use my own packaging design?

Yes, custom packaging and private-label branding are supported. For products with special custom packaging, the MOQ may be higher (e.g. 5,000 units for skincare and 12,000 units for makeup with special custom packaging).

6. Do you offer OEM (producing my existing formula) and ODM (full development)?

Both. OEM uses your formula and packaging; ODM covers formulation, packaging design, sampling and production.

7. Do you support ready-stock (off-the-shelf) products?

Yes. Ready stock is sold with a minimum of one carton; the quantity per carton varies by product.

8. How do I start a project?

Contact us with your product idea or formula. We will confirm category and MOQ, arrange sampling, and then move to bulk production once the sample is approved.

Contact SIGE
Email: 27005046@qq.com
WhatsApp / WeChat: +86 15622220825
Website: https://www.gjoem.com

Frequently Asked Questions

Straight answers from the GJOEM OEM team.

What is the minimum order quantity (MOQ) for custom cosmetics?

For fully customized perfume and makeup products, the MOQ is 5,000 pieces. Skincare starts at 3,000 pieces (5,000 with special packaging). For special cosmetic packaging components, the MOQ is 12,000 pieces. Stock products require a minimum of one carton; carton quantity varies by product.

Can you fully customize my formula, packaging and brand?

Yes. We provide full OEM/ODM services including custom formula development, packaging design, label printing and private label branding - your brand name, your design, your product.

What is the sample fee for a new brand custom product?

A sample development fee of CNY 1,000 applies to each new custom product. The fee is fully deductible from your bulk order payment. If you are not satisfied with the first sample, we can continue refining it for you. The fee is non-refundable if you do not proceed with bulk production.

What are the differences between OEM and ODM?

OEM (Original Equipment Manufacturing) means we produce according to your formula, packaging and specifications. ODM (Original Design Manufacturing) means we design and develop the product for you with our R&D capabilities, from formula to finished goods.

Do you provide packaging and private label services?

Yes. We offer complete packaging solutions - bottles, jars, boxes, labels and printing - plus full private label service so you can launch your own cosmetics or perfume brand.

Can you ship internationally?

Yes. We export worldwide with experience in international logistics, documentation and export compliance. We regularly ship to North America, Europe, the Middle East, Africa, Southeast Asia and Australia.

What certifications does your factory hold?

Our factory operates in compliance with ISO 22716 (GMPC) standards and holds the relevant quality and safety certifications for global markets.

How do I start an OEM project with your factory?

Simply send us your product idea or reference. We develop a formula and sample for you (sample fee CNY 1,000, deductible from bulk payment), and after your approval we move to mass production with full quality control.